Jennifer Arnold’s eye-opening experience as part of the 7th annual Children’s Up Close day included a test of an oncologist’s negotiating skills.
“A little boy was trying to convince the doctor that his bloodwork had to be redone; he was upset about not being allowed to play football because of his condition,” Arnold said.
Arnold, president of J Arnold Wealth Management, followed Dr. Jeffrey Hord during his morning rounds in the Hematology/Oncology department at the Beeghly campus. She was among 10 individuals invited to participate in the program aimed at opening lines of communication between the medical staff and community representatives.
“For us, it’s an opportunity to engage more people in the work that we do, and it’s a great way for the community to gain a more in-depth knowledge of a particular area of the hospital,” said JoAnn Stock, senior director of development, Akron Children’s.
Dave Sabine, senior vice president, Huntington National Bank, followed Dr. Jackie Lickliter as she saw patients in the Pediatrics department.
“I’m totally impressed with Dr. Lickliter, but I’m also impressed with the parents who cared enough to bring their children here, and who make it a priority to keep up on their health records,” he said.
Sabine was particularly moved after seeing first-hand how adeptly the mother of an autistic daughter managed the treatment of the girl’s ear pain.
“We want to learn from fresh eyes who come and see what we do and how we do it,” Bill Considine, Akron Children’s president and CEO, told the participants during a wrap-up session. “We are really proud of the responsibility we have here to take care of the children who come through our doors.”
Kristen Hephner, managing editor, WKBN, met a 12 week-old baby in the NICU at St. Elizabeth’s Boardman who was delivered premature at 26 weeks, barely the size of a pop can. Today she’s continuing to grow and doing remarkably well.
“I was excited to be invited because I wanted to put a face to the issues facing the community, like infant mortality and the opioid epidemic, and better understand how Akron Children’s is helping families and children in light of these crises,” she said.
Hephner chose to shadow Dr. Jennifer Manning, neonatologist, because her own grandmother previously worked as a NICU nurse.
Stock said the program is very popular among the participants, and she plans to repeat it next fall.