As an employee of Akron Children’s Hospital Pediatrics’ New Philadelphia office, I already know what a wonderful group of people I work with. And as a parent of an ACHP patient I know I am blessed to have so many people on staff at our pediatrician’s office who truly care about my children.
My son, Aaron Callentine, was seen by Dr. Umesh Betkerur this week. He was thorough as always and ordered stat labs to be drawn.
After having 2 bad experiences in a row at our local hospital lab we decided to have the medical assistants in our office draw the labs.
It took over an hour and a half and several attempts due to the stinginess of my son’s veins.
I want to make sure that Gina Kail, Heidi Sammons and Tara Kittel are acknowledged for the care they gave my son. It is much easier to endure the trauma and pain of a bad blood draw for a child when the people doing it are patient, loving and really try their hardest to make it easier for the patient.
Also, Dr Betkerur is the best there is when it comes to pediatricians. He is so attentive to both the child and the parent. He has such a calming effect as he explains everything. He is a one of a kind person and physician and ACHP is very lucky to have him on staff.
Thanks for providing such great care for my children and all of the others over the years!