My name is Marty Bowe, and I serve as the superintendent of a public school system in northeast Ohio. My daughters both have been treated at Akron Children’s, but for the first time one of them needed a minor surgery.
I can’t begin to tell you how kind, caring, and knowledgeable every single person we met was. It was truly exceptional.
The reason I brought up my job title is that we have 600 employees in my district. We also focus on kids and strive for outstanding customer service by individuals who truly care for kids.
I can attest first-hand to how difficult it is to get this to 100%, but person after person on her surgery day continued to put my wife, daughter and me at ease. I can’t thank you enough. You have done a simply outstanding job in putting together a superb staff!
Well done, and consider me a HUGE cheerleader for Akron Children’s Hospital.