Jen Steiger and her fellow patient service representatives, also known as PSRs, are the first faces patients see when they enter the diabetes and endocrinology clinic on the 6th floor of the Considine building. While their main job is checking patients in and out, their roles as front line staff are just as important to […]
A day in the life of a speech-language pathologist
As a part-time speech-language pathologist at Akron Children’s Hospital, Shelly Vaughn’s services are in high demand. Today, she’s at the Akron campus where her diverse skill set allows her to see a preemie in the NICU for feeding therapy and a teenager struggling with stuttering, all in the same day. On Wednesdays, she does outpatient […]